Terms of Service

Last updated: 25-08-2026

Welcome to Sienna & Zoe Byron ("we", "us", "our"). These Terms of Service govern your use of our website at siennazoebyron.com and your purchase of products from us. By accessing our site or placing an order, you agree to these Terms.

1. About us
Sienna & Zoe Byron is an online retailer based in Australia, selling women's fashion. Products purchased through our store are shipped directly from our supplier's overseas warehouse to you.

2. Eligibility
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order with us.

3. Products and pricing

• All prices are listed in AUD and include GST where applicable, unless stated otherwise.
• We make every effort to display product colours, sizing, and details accurately, but slight variations may occur due to photography, screen settings, or manufacturing.
• We reserve the right to correct pricing errors and to refuse or cancel orders placed at an incorrect price, in which case you will be notified and fully refunded.

4. Orders and payment

• By placing an order, you're making an offer to purchase, which we may accept or decline at our discretion (for example, in cases of suspected fraud or unavailability of stock).
• Payment is required in full at the time of ordering.
• Once your order is placed, we're unable to make changes, including to sizing, colour, or shipping address. Please check your order carefully before confirming.

5. Shipping
As set out in our Shipping Policy, your order is shipped directly from our supplier overseas, and delivery times reflect this. Please refer to that policy for full details on processing and delivery timeframes.

6. Returns, refunds, and faulty items
As set out in our Return Policy, you may return an item within 30 days of receiving it, either because you've changed your mind or because the item is faulty, damaged, or incorrect. Different conditions and shipping-cost arrangements apply depending on the reason for return, as detailed in our Return Policy. Nothing in these Terms or our Return Policy excludes, restricts, or modifies your rights under the Australian Consumer Law.

7. Intellectual property
All content on this site, including text, images, logos, and design, is owned by or licensed to us and may not be copied, reproduced, or used without our written permission.

8. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of our site or products, except where such liability cannot be excluded under the Australian Consumer Law.

9. Governing law
These Terms are governed by the laws of Australia.

10. Changes to these Terms
We may update these Terms from time to time. Changes take effect once posted on this page, and continued use of our site after changes are posted constitutes acceptance of the updated Terms.

11. Contact us
Questions about these Terms? Email us at info@siennazoebyron.com.